Frequently Asked Questions

We post all orders out within 1 business day and will notify you by email once it has been sent.

We will email you once we have your tracking number so that you can then check your delivery progress online.

INSTALLATION INSTRUCTIONS FOR
SINGLE PHASE ZAP BOXES

Ratings:

Voltage:                        250VAC Line to Line
Phase:                          1
Frequency:                   50/60Hz
Configuration:               2-wires plus ground
Capacitance:                80 µf (unless stated otherwise)
Ambient:                       40 C
Max. Branch Circuit:     20 A

Warning:

1.            Opening The Zap Box without prior permission from The Zap Box company will void its warranty coverage.

2.            Apply The Zap Box to 250VAC, 50/60HZ, single phase load only.

3.            The Zap Box must be mounted vertically using the two mounting holes.

4.            The Zap Box must be installed by a licensed electrician in compliance with local electrical code.

5.            IMPORTANT! THIS UNIT MUST BE CONNECTED DIRECTLY TO A DEDICATED CIRCUIT BREAKER. DO NOT, UNDER ANY CIRCUMSTANCES, HARD-WIRE INSTALL WITHOUT A DEDICATED BREAKER!

You Will Need:

1.            A dedicated 2-pole circuit breaker, 20 amps.

2.            Appropriate tools.

3.            A licensed electrician for installation.

Mounting The Zap Box

1.            Inspect the exterior of The Zap Box to ensure that it has not been damaged in transit. Ensure that the front label is still intact and that the cables protruding from The Zap Box have not been damaged.

2.            Locate The Zap Box at a circuit breaker panel. Mount The Zap Box to a clean, wall near the power panel, and feed the connection cables through the conduit into the power panel.

Installation Procedures:

1.            Turn off power to the circuit breaker panel before connecting the SAT-D unit.

2.            Install the new circuit breaker onto the power panel.

3.            Connect the (black) L1 and (red) L2 wires to the circuit breaker, and the ground wire (green) to the ground bus.

Test Procedures:

1.            Turn on the power to the breaker panel.

2.            Turn on the circuit breaker leading to the The Zap Box .

3.            Check if the indicator light is on.

The basic principle is as follows;

Inductive loads such as electric motors, pumps and compressors kick back unusable energy into the power system.

This unusable energy materializes as heat build-up in appliances, noise on transistor radios and cordless phones, etc.

The Zap Box contains capacitors that absorb this unusable energy and recycle it as usable electricity that can be used by electrical appliances - thereby reducing your energy demand from your power company.

Depending upon how much inductive load is present, how often those motors, pumps and compressors cycle on and off and how old or efficient they are will determine the savings available to you.

Another factor is the rate structure of your electric utility, you may be able to save a substantial amount of additional money on your electric bill.

Utility rate structures that account for reactive power consumption, by either a KVA or var demand usage, or a power factor penalty are the ones that can provide the greatest pay-back.

Other ancillary benefits to be gained by optimizing power factor are, lower energy losses, better voltage regulation and increased system capacity.

The Zap Box also provides 2000 joules or surge suppression, similar to many so called “whole home protectors”.

Pay-back period for The Zap Box including installation cost may be as little as six months.

Shipping within the USA is completely free.

For international orders we charge by UPS or USPS business rates.

We've deliberately made this very simple for you so that everybody can benefit from The Zap Box without knowing very much about their electrical system.

At Home

If you plan to save money in your home then our Residential Zap Box will be perfect for your needs.  It has a very high capacity which is far more than any household should ever need.

Click Here to View our Residential Zap Box Page

For Business / Commercial Use

Many businesses use 3-phase appliances.  You can check this by looking at the plug sockets because 3-phase appliances have 4 pins (instead of the usual 2 or 3).  If you use 3-phase appliances then you should order our 3-Phase / Commercial Zap Box.  This has a capacity of 200amps of inductive load which is sufficient for nearly all small-to-medium sized businesses.  If your needs are greater than this, please contact us for a consultation and customized solution.

Click Here to View our 3-Phase / Commercial Zap Box Page

They certainly are, in fact our powersavers are probably the safest on the market.

Our powersavers all come with ...

• UL and CE Safety Certification (email us if you'd like to see these documents)
• Protection against Electrical Storms, Lightning Activity and Power Utility Spikes
• Self-Healing Capacitors
• UL Recognized Pressure Sensitive Interrupter
• A discharge system to reduce voltage to 50 volts or less within 1 minute of de- energization
• Case rupture protection
• Internal pressure sensitive devices incorporated to activate at end of life or misapplication
• A hermetically sealed aluminum case with turn plate steel cover
• NEMA-Rated Indoor/Outdoor Casing

There are a number of factors that affect the percentage of savings you will make ...

• The country you are in and their electrical distribution system.
  Generally power savings are highest in countries where electrical distribution is less advanced.  We've found that clients in Asia and Eastern Europe tend to save more electricity than clients in Europe, Australia and America and whilst Asian clients might realize savings over 30%, most residential customers in Europe and The USA will probably average savings of 10 - 15%.
  
  
  
• Appliances you'll be using
  The most efficient savings come when you use The Zap Box with; air-conditioners, pumps, washing machines, driers, fridges, freezers and appliances with large motors.  The Zap Box does not save energy on appliances without motors.
  
  
  
• The age of your appliances
  You'll achieve greater savings on older appliances as they'll not have been built with energy-saving principles in mind.